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Chesterfield, Derbyshire
Remote Working
Remote Working
£21,000 to £25,000
Job Type
6 Sep 2022
Location: Chesterfield, with the option for Hybrid working Salary: Up to £25,000 (Depending on experience) Working Pattern: 40 hours/ week, Monday-Friday We have an excellent opportunity for a Scheduler who wants to be part of one of the UK's fastest-growing industries. As our Scheduler, you will ensure our customers are scheduled with speed and efficiency. You ll be goal orientated and care about delivering quick results, tackling problems head-on, and making well rationalised decisions. This is a fast-paced role with the drive to get customers' charge points installed as quickly and successfully as possible. Your key responsibilities will include Prioritising work types to meet customer expectations for appointment timescales. Using our CRM and your own best practice to schedule a mix of job types. Maximise the volume of scheduled installations per day/ week/ month. Maintain regular contact with our Installers in the field. Own job closes down post-installation. What s in it for you? Salary- Up to £25,000 (depending on experience). Annual leave- 33 days holiday - inclusive of public holidays. Flexible Working- We value ways of working with a flexible and family-friendly approach in mind so you may be offered the option of hybrid working; combining working at home with working at our office location, once a 6-to-8-week onboarding period has passed. Financial Benefits- save-as-you-earn scheme, free life assurance, and a range of national and local retailer discounts. Lifestyle & Wellbeing Benefits- eye care vouchers, a cycle to work scheme, a 24/7 Employee Assistance Programme with an NHS Approved mental well-being mobile app. Motoring Benefits- free motor accident assistance, discounted vehicle repairs, discounts on weekend vehicle hire and van hire, and access to an employee vehicle-leasing scheme. Professional Development- Genuine career progression opportunities through our internal development programs. Environment- We are currently located in S43, however, we ll be relocating into our brand-new office space located in S40, near Queens Park in Winter 2022. Our new office space is currently undergoing a redesign to create an exciting, comfortable, and engaging place for our people and our visiting partners. About you: You are a self-starter, independent and innovative. You re hard-working and thrive off providing excellent service for your customers. You are environmentally conscious, with a passion for the EV industry. You have the required soft skills for speaking to customers in a clear and engaging manner with excellent verbal and written communication. An understanding of processes as a whole and being able to see the why behind each stage and how that delivers our customer proposition. Strong decision-making skills with the ability to work on own initiative, multitask and work well under pressure. Geographical knowledge of mainland UK and NI is desirable. Familiarity with scheduling and routing platforms and ways of working. About us ChargedEV is part of the hugely successful Redde Northgate PLC; a leading automotive mobility solutions provider. Together we re supporting Road to Net Zero and the transition to electric vehicles through the provision of domestic and commercial EV charging installation and fleet services. With 10 years of experience in EV Charging, with operations nationwide, we re expanding the business in a fast-growing market to deliver for our rapidly growing customer base. Inclusion & Diversity We are constantly looking at ways to make ChargedEV better for everyone so that we can all do our best work. In order to help people achieve this, we want to ensure ChargedEV is open to all diversity; a varied workforce will allow us to diversify our employee offering and the ways we approach things. We want to ensure everything we do is inclusive; an environment that creates opportunities for all employees to realise their unique potential. We want people to feel that they belong at ChargedEV; for people to feel they can be the most authentic form of themselves. Putting the above into practice means using fair, objective, and innovative employment practices, we want to make sure that all employees and potential employees: Are treated fairly and with respect at all times; Are judged on merit when looking at suitability for promotion / new roles and any other opportunities; Are free from harassment and bullying of any description, or any other form of unwanted behavior; Have an equal chance to contribute and achieve their potential, irrespective of any defining feature that might cause unfair discrimination We want to reflect the diversity of the communities we live in and serve, at all levels of our Team. We want the best people We re keen to meet people with varied backgrounds - our view is the more inclusive we are, the better our work will be. We want to build teams that represent a variety of experiences, perspectives, and skills. We recognise talent on the basis of merit and potential. We understand some people may not apply for jobs unless they tick every box. If you're excited about joining us and think you have what we're looking for, we'd love to hear from you. Be part of our future If you would love to join our dynamic team as a Scheduler, we encourage you to apply today
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  • Job Reference: 705455400-2
  • Date Posted: 6 September 2022
  • Recruiter: Charged EV
    Charged EV
  • Location: Chesterfield, Derbyshire
  • Remote Working: Some remote working possible
  • Salary: £21,000 to £25,000
  • Bonus/Benefits: 31 Days Holiday, Pension, Life Assur
  • Sector: Administration
  • Job Type: Permanent