Our client based in Basingstoke is looking for Helpdesk Administrator on a Temp - Perm basis.
The hours are 6am-2pm
Monday - Friday
Rate of pay £11
Your responsibilities• Call handling• Identify and investigate compliance issues• Clearly logging notes to support your investigation• Clear communication on causation/closure reason• Managing a booking system in line with reports and ad-hoc requests• Analysing data trends in order to drive improvement within the team• Collate information and update business systems• Ensure effective communications within the Central Services team
What will you need to succeed?• Strong attention to detail• Organised and process minded• Inquisitive mind-set• Good IT Skills (ability to learn new systems)
Please apply below to be considered or email