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Digital Banking Representative

Location
Manchester, New Hampshire
Posted
21 Sep 2022

Interested in a career in Banking?

New Hampshire Mutual Bancorp (NHMB)  has a career growth opportunity for a motivated individual to join our team as a Digital Banking Representative at our Foundry street location in Concord, NH . The successful applicant will have strong customer service skills and be naturally motivated to provide phone support to internal and external customers with the ability to effectively communicate solutions for our digital banking services.

NHMB offers a competitive salary along with a comprehensive benefit package including medical, dental, vision, 401K (with Company match), pension plan, paid time off, tuition reimbursement, professional development and the opportunity to work with a great team! 

Salary based on level of experience

Digital Banking Representative, Level 1:  $17.00 - $20.00

Digital Banking Representative, Level 2: $17.50 - $21.50

PRIMARY RESPONSIBILITIES:

  • Responsible for providing exemplary customer service to consumer and small business Digital Banking customers
  • Serves as the primary point of contact to resolve issues in a timely manner
  • Performs various duties related to digital banking services such as establishing new users, reviewing transaction exceptions, mobile deposits, and online account opening applications.
  • JOB REQUIREMENTS:

  • High School Diploma or GED
  • Minimum of one year related customer service support experience and/or training required
  • Current working experience with digital banking and core operating systems required
  • Strong customer service and communication skills, both verbal and written
  • We believe in building genuine partnerships that encompass top of the line customer service delivered by a culture of teamwork, integrity and excellence. We take pride in the communities that we serve!

    We are dedicated to providing challenging and rewarding career opportunities for our employees across the state. If you are looking for an opportunity to be part of an award winning team, we are interested in speaking with you!

    New Hampshire Mutual Bancorp (NHMB)  is truly a unique and exciting organization - the first mutual community banking shared services organization of its kind found in Northern New England. NHMB provides the operational support for three premier independent mutual savings banks, Meredith Village Savings Bank, Merrimack County Savings Bank and Savings Bank of Walpole, and a financial advisory and trust company, NHTrust. 

    New Hampshire Mutual Bancorp and its affiliates are an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disability.

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    Details

    • Job Reference: 717985026-2
    • Date Posted: 21 September 2022
    • Recruiter: New Hampshire Mutual Bancorp
    • Location: Manchester, New Hampshire
    • Salary: On Application