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Appointment Booking Clerk

Harlow, Essex
Remote Working
Remote Working
£10.00 Per Hour
Job Type
6 Sep 2022
PWS are currently recruiting for an Appointment Booking Clerk to work with one of our clients based in Harlow. Role: Providing a comprehensive administration and appointment booking service for patients ensuring workload is completed in line with KPIs and in accordance with the agreed service specifications. Point of contact for scheduling, regional nursing teams and other departments for all enquiries relating to patient appointment bookings. An integral part of the role is contacting patients by telephone to book appointments. Experience and Qualifications Good level of education. Experience working in a busy environment. Excellent communication skills. IT literate with experience in using Microsoft Office products and Excel. Excellent organisation skills with the ability to prioritise. Understanding of information governance issues and how to manage confidential information. Previous experience working in healthcare within a patient/customer-focused environment. Experience in working in a scheduling/resource planning environment. Attributes Reliable, courteous and professional team player. Customer-focused. Be able to develop and maintain good working relationships with our internal and external customers. Be able to work with urgency in a pressured, fast-moving department. Advanced ability to pay attention to details. Ability to deal with challenging situations, stay calm under pressure and identify where escalation is appropriate. The role is split between office and Home based
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  • Job Reference: 705455664-2
  • Date Posted: 6 September 2022
  • Recruiter: Proactive Workforce Solutions
    Proactive Workforce Solutions
  • Location: Harlow, Essex
  • Remote Working: Some remote working possible
  • Salary: £10.00 Per Hour
  • Sector: Administration
  • Job Type: Permanent